Mental Health Training
for Admin Staff

tricky conversations

As part of our commitment to enhancing the overall well-being of our community, The Hummingbird Centre can present an information session to your administrative staff on managing distressed clients and expanding their knowledge in mental health-related matters.

We understand the challenges that both healthcare providers and their support staff face in addressing the diverse needs of patients, and we believe that equipping your team with additional skills in this area can contribute to an even more supportive and compassionate healthcare environment.

The training sessions we propose can cover a range of topics, including:

  1. Recognising signs of distress in patients
  2. Effective communication strategies with distressed clients
  3. De-escalation techniques for challenging situations
  4. Building a supportive and empathetic work environment
  5. Understanding mental health conditions and reducing stigma
Group training

Our goal is to empower your staff with the tools and knowledge needed to handle various scenarios. The training sessions can be tailored to meet the specific needs and preferences of your team, ensuring that the content is relevant and applicable to their daily responsibilities.

We are flexible in terms of scheduling and can conduct the training sessions at a time that is convenient for your staff. Whether you prefer a single comprehensive workshop or a series of shorter sessions, we are happy to accommodate your requirements.

Please contact us to discuss your training requirements onĀ  02 4946 0919.

Page Last Updated: 20 February 2024